Contact GlycoBalance
Last updated: 2026-08-01
We are an independent publisher, not the GlycoBalance seller. That shapes what we can and cannot help with, so please read the two lists below before writing — it will get you to an answer faster.
What we can help with
- Corrections or questions about the information on this website.
- Editorial, research and press enquiries.
- Privacy requests relating to this website (see our privacy policy).
What we cannot help with
We have no access to the store's order system, so we cannot look up, change, cancel or refund an order, and we cannot see shipping status. For anything about a purchase — delivery, billing, returns or the 60-day money-back guarantee — contact the official seller using the details on your order confirmation email. Refunds are handled entirely by them.
Email us
The best way to reach us is by email. We aim to reply within two business days.
A note on medical questions
We cannot give medical advice or comment on your personal health situation. If you have a blood-sugar concern or a question about combining a supplement with medication, please speak to a qualified healthcare professional. See our medical disclaimer.